1. Eligibility for Returns:

You can return any product if it is found defective or if the product you received is not what you ordered. Products must be unused and in their original packaging.

2. Return Window:

Customers have up to 7 days from the date of delivery to initiate a return.

3. Return Process:

To request a return, please contact our customer service team at support@decorsway.com with your order details. Our team will guide you through the return process. You may be asked to provide proof of purchase (receipt or order number).

4. Refunds:

Refunds will be issued to the original payment method within 7 working days after we receive and inspect the returned item.

5. Return Shipping:

We cover the cost of return shipping and provide a return shipping label.

5. Cookies and Tracking:

We use cookies to enhance your browsing experience and track site performance. You can manage your cookie preferences in your browser settings.

6. Damaged or Defective Items:

If you receive a damaged or defective item, you can request either a replacement or a full refund, based on your preference.